Contact Us
A real person reads every message. Here is how to reach us.
The fastest way to reach us, and the best one for anything time-sensitive — a refund request, a payment that did not go through, or a test you cannot open.
Same number as above. Best for sending a screenshot of an error or your payment reference, and it leaves you a written record of what you sent and when.
For anything that is not urgent. If you are asking about a refund, please call or WhatsApp instead so it reaches us inside the refund window.
Messages outside these hours are answered on the next working day.
TF 305, Shree Aalekh Complex
Leela Circle
Bhavnagar — 364001
Gujarat, India
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Before you write
A few things are answered faster by a page than by us: the FAQ covers how the tests and grading work, the Refund Policy explains what can be refunded and how to ask, the Privacy Policy covers what we store about you, and the Terms set out the rules for using the site. If you are writing about a payment or a result, please include the email address or mobile number on your account — it is the fastest way for us to find you.
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